A legal disclaimer

Terms & Conditions

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These Terms & Conditions outline the agreement between you (“the client”) and The Midlife Spark (“I”, “me”, “my services”). By accessing this website or booking any service, you agree to the following terms. Please read them carefully.

1. General Information

The Midlife Spark provides emotional clarity support, guidance and coaching services for people in mid‑life. All services are delivered with discretion, professionalism and respect.

My work is not therapy, not counselling, and not a substitute for medical or psychological treatment. If you require clinical or medical support, please consult a qualified professional.

2. Booking & Payment

Sessions and Programmes

All sessions, programmes and memberships must be booked in advance through my website or via direct communication.

Payment

Payment is required at the time of booking unless otherwise agreed. Prices may change occasionally, but any changes will not affect sessions already booked.

Refunds

I do not offer refunds for completed sessions. If you need to cancel or reschedule, please see the cancellation policy below.

3. Cancellation & Rescheduling

Client Cancellations

If you need to cancel or reschedule, please provide at least 24 hours’ notice. Cancellations made with less than 24 hours’ notice may be charged in full.

My Cancellations

If I need to cancel or reschedule a session, I will provide as much notice as possible and offer

an alternative time.

4. Confidentiality

All sessions and communications are treated with strict confidentiality. I will not share your personal information, session content or contact details with any third party unless:

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• required by law

• you give explicit written consent

• there is a risk of harm to yourself or others

Your privacy and emotional safety are central to my work.

5. Client Responsibility

By engaging my services, you acknowledge that:

• you are responsible for your own decisions, actions and outcomes

• you understand that coaching is not therapy or medical treatment

• you will seek appropriate professional support if needed

• you will communicate honestly and respectfully during sessions

My role is to support, guide and empower you — not to diagnose, treat or prescribe.

6. Service Delivery

Sessions are delivered online unless otherwise agreed. I will always aim to provide a calm, supportive and professional experience.

If technical issues arise (e.g., internet disruption), we will reschedule at no additional cost.

7. Website Use

By using this website, you agree not to:

• misuse or attempt to disrupt the website

• copy or reproduce content without permission

• use the website for unlawful purposes

All content, branding and materials are the intellectual property of The Midlife Spark.

8. Limitation of Liability

The Midlife Spark is not liable for:

• any decisions you make based on sessions or guidance

• any outcomes resulting from your personal choices

• any indirect, incidental or consequential damages

My services are designed to support your emotional clarity, not to guarantee specific results.

9. Changes to Terms

These Terms & Conditions may be updated occasionally to reflect changes in services or legal requirements. The most recent version will always be available on this website.

10. Contact

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If you have any questions about these Terms & Conditions, please contact:

Email: hello@findmyspark.co.uk